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Your dashboard and what the statuses mean

The dashboard screens, what each account and identity status means, and how to follow a trade.

Your dashboard is at carbontrader.nz/app. Its first screen, Overview, shows where you stand and the next thing to do.

The dashboard screens

ScreenWhat it is for
OverviewYour position, anything needing attention and your next step.
MarketplaceLots that are open now, each marked escrow-protected or direct. Buy a whole lot or part of one.
Sell NZUsCreate a listing, choose escrow or direct, and follow your listings in every state.
Buy requestsPost a wanted request, fund it, and see open requests you could sell to.
SettlementsEach trade from commitment to completion, with the pay-by date, the invoice reference and the statement. A direct sale shows the other party's details here, and is marked complete or cancelled here.
Custody walletUnits held for you in a Carbon Trader® wallet, their history, and withdrawals to your own Register account.
ReportsExports of your trades and of market data, as CSV or JSON.
Account detailsBank account, Emissions Trading Register account, password and the optional authenticator app.
Confirm identityThe one-time identity step, needed when a trade of yours first goes into escrow.
OrganisationsShared accounts, team invitations, roles and approvals.

Everything is on these screens. The old account centre has closed, and its address now opens this dashboard.

Account and identity statuses

StatusMeaning
Account activeYour account exists and your email address is confirmed. You can browse, list, save your details and post a wanted request.
Identity: not startedYou have not yet confirmed your identity. Nothing is needed until a trade of yours first goes into escrow.
Identity: under reviewYour details and document are with us. We email you when the review is done.
Identity: more neededWe could not confirm your identity from what was provided. The screen says what to send.
Identity: confirmedDone. You are not asked again.
SuspendedAccess has been restricted. Contact us.

See Creating an account and confirming your identity.

Following a trade

Settlements shows each escrow trade at one of these steps:

  • waiting for the buyer's payment, with the date it must be paid by;
  • waiting for the units;
  • ready for release;
  • completed.

A direct sale stays open until the seller marks it complete, or either party cancels it. If a step is waiting on you, the row says so and gives you the action, such as paying the invoice, confirming your identity or marking a direct sale complete. See Payments, fees and settlement.

Statements

Each completed escrow settlement has a statement you can download from its row. For a wider export of your activity, use Reports; see Market data and reports.