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Getting started
Creating an account and confirming your identityAn account needs an email address and a password. Identity is confirmed once, in the dashboard, when a trade of yours goes into escrow.
Sign in, passwords and securityHow to sign in, reset or change a password, add the optional authenticator app, and the security checks and emails on your account.
Your dashboard and what the statuses meanThe dashboard screens, what each account and identity status means, and how to follow a trade.
What you can do at each stageWhat a visitor, an account holder and a person with a confirmed identity can each do, and how organisation roles work.
Account, bank and ETS detailsWhere to save the bank account you are paid into and the Emissions Trading Register account your units are in.
Trading
Selling NZUs: how to listHow to offer New Zealand Units for sale, from where the button is to what happens after a buyer takes your lot, including choosing escrow or a direct sale and proof of your units.
Buying and selling NZUsBuying a lot or part of one, escrow-protected or direct, creating a listing, posting a wanted request and selling to one.
Listings and wanted requests on the public siteWhat the public listings and wanted requests show, and why a listing you submitted may not be showing yet.
Payments, fees and settlementHow a buyer pays, how a seller is paid, escrow and direct sales, what the fees are and what each settlement stage means.
Wallet and custodyHolding units in a Carbon Trader wallet, listing from it and withdrawing to a Register account.
Fee schedule appendixA line-by-line list of the items on the Carbon Trader fee schedule.
Teams and more
Organisations and team accessShared accounts for companies, trusts and councils: inviting your team, roles and approval limits.
Carbon Tracker® dashboards (separate product)My Farm, My Forest, My Obligations and the emissions ledger are in Carbon Tracker, a separate product on its own site.
Market data and reportsThe NZ ETS auction history, the daily market reference, market pulse, and the exports on the Reports screen.
Global credits and other credit typesHow to offer carbon credits other than New Zealand Units, and what the review covers.
Records, evidence and claimsWhere your holdings and trade records are kept, the evidence a completed trade leaves, and how claims and retirements are handled.
NotificationsThe emails Carbon Trader sends you, and what each one asks you to do.
Help
Still stuck?
Use the contact page or email info@carbontrader.nz. For how a trade works from start to finish, see How it works and How escrow works.