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Customer Wiki / Profile, bank, wallet and ETS details

Profile, bank, wallet and ETS details

The Profile and verification tab holds the core information needed for trading and settlement.

Profile details

Maintain your:

  • Public username/handle.
  • Company/trading name.
  • Business type.
  • Account mode: individual, organisation-ready, forestry-managed or adviser-assisted.
  • Email.
  • Mobile.
  • Address.

Verified contact fields may require support to change. This protects the link between the verified person and the trading account.

NZ bank account

Carbon Trader uses your NZ bank account for settlement and reconciliation workflows.

You may be asked for:

  • Bank name.
  • Account name.
  • Account number.

Enter a complete NZ bank account before relying on settlement workflows.

ETS account

If you want NZUs delivered to or supplied from your own ETS account, keep ETS details complete and current. Typical fields include account name, number and type.

Carbon Trader® Wallet

If you choose Carbon Trader® Wallet custody, purchased NZUs may be held in custody instead of being delivered straight to your ETS account. Wallet balances and withdrawal requests are managed in the Wallet tab.

Notification preferences

Set how Carbon Trader can contact you about:

  • Account activity.
  • Marketplace events.
  • Settlement updates.
  • Marketing or optional updates.

Essential transactional and compliance messages may still be sent even if you reduce optional notifications.