Standard Terms and Conditions
The master terms for the website, marketplace, broker desk, managed escrow, accounts, organisations, wallets, evidence packs, API services and settlement workflows.
Legal and platform information
Legal and compliance documents
Every published Carbon Trader policy, term and disclosure in one place. If you are reviewing Carbon Trader as a counterparty, the escrow and client money controls, the regulatory position and the AML/CFT statement are the usual starting points.
Using the platform
Marketplace Rules
Rules for listings, RFQs, buyer requests, supplier intake, public marketplace activity and brokered transactions.
Website Usage Terms
Rules for public use of the Carbon Trader website and information pages.
Money, escrow and settlement
Escrow and Settlement Terms
Terms for Carbon Trader-managed escrow, client settlement accounts, NZETR transfers and release controls.
Client Money, Escrow and Custody Controls
Controls over client settlement accounts, managed escrow, digital wallet records and custody.
Fee Schedule and Billing Terms
Fees, billing, GST, pass-through costs, managed settlement fees, transaction caps and subscription terms. The current published fee schedule is on the fees page.
Compliance, regulation and risk
Regulatory Position and Compliance Declaration
How Carbon Trader understands the New Zealand law and regulation that applies to spot NZU trading, and how it operates within it.
AML/CFT and KYC Statement
Customer due diligence, enhanced due diligence, sanctions screening and source-of-funds checks.
Risk Disclosure
Carbon credit, NZU, market, settlement, escrow, claim, registry, technology and third-party service risks.
Platform Disclosures
Important information about Carbon Trader, its services, limits, risks, verification, escrow and policy framework.
Environmental Claims Policy
How Carbon Trader supports evidence-aware and claim-risk-aware use of carbon credits.
Selling and supply
NZU Managed Sale and Seller Mandate Terms
Terms for NZU seller mandates, staged sales, authority to market, public listings and price discovery.
Supplier Standards
Standards expected of sellers, project owners, brokers and credit suppliers before listing or sale.
Data, security and integrations
Privacy Policy
How Carbon Trader collects, uses, stores, shares and protects personal information, including KYC and AML/CFT records.
Data Processing and Security Schedule
Security, data processing, provider, logging, API, retention and operational-control terms.
Enterprise API Terms
Rules for API keys, webhooks, integrations, data use, rate limits and sandbox access.
Cookies and complaints
Cookie Policy
Cookies, analytics, authentication storage and similar technologies used by Carbon Trader.
Complaints Policy
How to raise a complaint, report an urgent settlement concern, or ask for dispute-resolution information.
These documents describe how Carbon Trader operates. They are not financial, legal or tax advice, and they do not replace your own advice. If something here is unclear, or you need a document in another format for a procurement or onboarding review, contact us.